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Learn more about how we can amplify your brand growth. For sales inquiries, visit our Book Demo page.

FAQ

Frequently Asked Questions

Do I need to install any software?

No, this service runs online via an API—no installation required.

Is there a free trial?

Yes! We offer a 7-day free trial with full access. A credit card is required.

What are the system requirements?

You just need an internet connection and a modern web browser (Chrome, Safari, Firefox, or Edge). No downloads or installations required.

How does pricing work?

We offer monthly and annual plans based on your Amazon business size and needs. Visit our Pricing page for full details.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

Can I cancel anytime?

Yes, you can cancel your subscription at any time from your account settings. You’ll retain access until the end of your billing period.

Do you offer refunds?

We do not offer refunds for partially used billing periods, but if something isn’t working as expected, contact us and we’ll do our best to help.

Is my data secure?

Absolutely. We use industry-standard encryption and secure servers to protect your data at all times.

How do you handle backups?

We perform automated daily backups to ensure your data is safe and recoverable if needed.

Can I export my data?

Yes, you can export your reports and key data anytime directly from your dashboard.

Can I add team members to my account?

Yes, our plans support team access. You can invite users, assign roles, and manage permissions easily.

Do you offer onboarding or training?

Yes! We provide onboarding guides and video tutorials to help you get started quickly.

How do I contact support?

You can reach us via email or live chat. Our support team typically responds within 1 business day.