Terms & Conditions

Summary of key points

Not a substitute for the full Terms.

• Subscription Fees: The Service is provided on a subscription basis with monthly fees. All sales are final — we do not offer refunds, free trials, or mid-term cancellations.
• Data from Amazon: Our platform pulls data via Amazon’s SP-API with your authorization. We are not affiliated with Amazon, and we do not guarantee the availability or accuracy of data from Amazon.
• Usage Limits: Plans have usage limits (brands and ASINs) — if you exceed them, additional charges apply.
• No Warranty: The Service is provided “as is” without warranties; we limit our liability as described below.
• No Affiliation: 1stPage is independent of Amazon.com, Inc.; the Service is not endorsed or sponsored by Amazon.
• Termination: We may suspend or terminate your use of the Service for violation of these Terms or other specified reasons.
• Privacy: Our Privacy Policy governs how we collect and use your data.

By using the Service, you also agree to our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

1. Account Registration and Eligibility

1.1 Eligibility. You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract to use our Service. The Service is intended for business users (Amazon sellers and brand owners); you may not use the Service for personal, family, or household purposes.

1.2 Account Registration. To access the Service you must create an account, providing information such as your name, a valid email address, and a password. You agree to provide truthful, accurate, and current information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account, and you agree to notify us immediately at support@1stpage.com of any unauthorized use or other breach of security. 1stPage will not be liable for any loss or damage arising from your failure to safeguard your credentials.

1.3 Account Use and Restrictions. You agree to use the Service only for lawful purposes and in compliance with these Terms and all applicable laws. You will not (and will not allow any third party to) use the Service: (a) in any manner that violates applicable laws or regulations, including Amazon’s terms and policies applicable to you; (b) to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas or algorithms of the Service; (c) to interfere with or disrupt the Service or the servers and networks used by the Service; or (d) to build a competitive product or service or copy its features or user interface. We reserve the right to monitor and audit compliance and to suspend or terminate access for any violation.

2. Description of Service

1stPage provides a software-as-a-service platform that allows Amazon sellers and brands to aggregate and analyze their Amazon performance data. Key features include retrieving Amazon Brand Analytics and Advertising data via Amazon’s Selling Partner API (SP-API) on your behalf, storing that data securely in our databases, and presenting insights, charts, and reports through a web-based interface. The Service may include additional analytics, alerts, or tools as developed by 1stPage.

Data from Amazon. To use the core features you must authorize 1stPage to access your Amazon seller account data via Amazon’s APIs, typically by providing API credentials and permissions to retrieve specific types of data. You represent and warrant that you have all necessary rights and authority to provide us with that access, and you remain responsible for complying with your agreement with Amazon, including Amazon Marketplace and API usage policies.

While we strive to provide timely and accurate data, the Service’s data and functionality depend on Amazon’s systems. Availability of certain data or features may be subject to Amazon’s own service availability, API response times, and rate limiting. 1stPage does not guarantee that Amazon will continue to make any particular data available, or that our integration will be error-free or uninterrupted, and we are not liable for any unavailability, inaccuracy, or incompleteness of data retrieved from Amazon’s APIs.

No Endorsement by Amazon. 1stPage is an independent service and is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. or its affiliates. Amazon is a trademark of Amazon.com, Inc. or its affiliates. All use of Amazon’s name or data is only for identification and integration purposes. Amazon has no responsibility for the Service, and we are solely responsible for the operation of 1stPage.

3. Subscription Plans, Fees, and Payment

3.1 Plans and Pricing.

• Basic Plan: $99 per month for one (1) brand. You may add additional brands (up to a total of 10) at $60 per month for each additional brand. Each brand under the Basic plan includes support for up to 1,000 ASINs.
• Additional ASIN Blocks: If you need to track more than 1,000 ASINs, you can purchase additional blocks of 1,000 ASINs for $30 per month per block.
• Enterprise Plan: $999 per month for up to 100 brands, including support for up to 1,000 ASINs per brand. For more than 100 brands or additional ASIN capacity, contact us for custom pricing.

All prices are in U.S. Dollars and do not include taxes or duties; you are responsible for any applicable sales, use, value-added, or similar taxes. We reserve the right to change pricing or introduce new fees in the future, but pricing changes will not retroactively affect your current paid subscription term and will apply only upon renewal or upgrade.

3.2 Payment Terms. All fees are charged in advance and are non-refundable. Once you are billed for a billing period, you will not be issued a refund for that period even if you terminate early or do not fully use the Service. We do not offer refunds or credits for partial use, downgrades, or unused time, and we generally do not offer free trials. You must provide a valid payment method, and you authorize 1stPage or our payment processor to charge the applicable fees to it.

3.3 Automatic Renewal. Your subscription renews automatically at the end of each billing period for successive periods of the same length until you cancel or we terminate it. To avoid a renewal charge, you must cancel before the next billing date.

3.4 Cancellation Policy. You may cancel at any time, effective at the end of your current billing period. We do not provide refunds or prorated credits for early cancellation or unused days. To cancel, use the account settings on our platform or contact support@1stpage.com; we require reasonable advance notice (at least 5 business days before the next renewal date). All fees already paid remain non-refundable upon cancellation.

3.5 Upgrades and Downgrades. Upgrades typically take effect immediately, with a prorated charge for the remainder of the current period or the difference charged in the next cycle. Downgrades usually take effect at the start of the next billing period with no refund for remaining time, and may cause loss of features or capacity; back up any affected data before downgrading.

3.6 Late Payments. If we cannot process payment and you do not rectify your payment information after notice, we may suspend access until payment is made. If any amount remains unpaid 15 days after the due date, we may terminate your account for non-payment. You agree to reimburse reasonable costs of collection, including attorneys’ fees, for delinquent payments.

4. License and Intellectual Property

4.1 License to Use Service. Subject to your compliance with these Terms and payment of applicable fees, 1stPage grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during your subscription term, solely for your internal business purposes in connection with managing your Amazon selling activities. You may permit authorized employees or agents to use the Service on your behalf, and you remain responsible for their actions.

4.2 Ownership. 1stPage and its licensors retain all right, title, and interest in the Service and all software, technology, information, content, and materials used to provide it, including all intellectual property rights. These Terms grant you no ownership rights, only the limited right of use stated above.

4.3 Your Data. You retain all rights to any data, content, or material you or your authorized users upload or submit to the Service (“Customer Data”), including your Amazon account data retrieved via the Service. You grant 1stPage a non-exclusive, worldwide, royalty-free license to use, host, copy, transmit, and display your Customer Data solely as necessary to provide the Service and fulfill our obligations, extending to our subcontractors and service providers for that same purpose. We will maintain appropriate administrative, physical, and technical safeguards to protect Customer Data.

4.4 Feedback. If you provide suggestions, enhancement requests, or other feedback, you grant 1stPage a perpetual, irrevocable, worldwide, fully-paid license to use and incorporate it into our products or services without restriction or attribution.

4.5 Third-Party Components. The Service may include software or components developed by third parties, including open-source software, whose use may be subject to additional terms or licenses, available upon request.

5. Acceptable Use and Compliance with Amazon Policies

5.1 Acceptable Use. You will not use the Service to engage in any illegal, fraudulent, or harmful conduct, including: (a) uploading or transmitting viruses, malware, or harmful code; (b) attempting to gain unauthorized access to any servers, systems, or data of 1stPage or its other clients; (c) disrupting the integrity or performance of the Service; or (d) collecting information about other users without their consent. You also agree not to store or transmit content that is defamatory, infringing, or violates anyone’s rights of privacy or publicity.

5.2 Compliance with Amazon’s Terms. You agree to comply with all applicable Amazon seller policies and Amazon Developer/API policies when using our Service, including Amazon’s Selling Partner API Acceptable Use Policy and Data Protection Policy. You acknowledge that Amazon may suspend or revoke our API access or your Amazon account access at its discretion, and that 1stPage is not liable for any actions Amazon takes with respect to your Amazon account. If Amazon’s actions prevent us from providing some or all of the Service, our sole obligation is to use reasonable efforts to restore access or adapt the Service, and for a prolonged outage we may terminate your subscription and cease future billing without liability.

6. Service Updates and Availability

6.1 Updates and Feature Changes. We may provide updates, enhancements, bug fixes, or new features, and reserve the right to add, modify, or remove features at any time. We will attempt to inform you of major changes, but have no obligation to continue providing any particular feature or support for any third-party service indefinitely.

6.2 Downtime and Availability. We strive to keep the Service operational 24/7 but do not guarantee 100% uptime. The Service may be temporarily unavailable for scheduled or emergency maintenance, or due to circumstances beyond our control such as network outages, Amazon API downtime, or force majeure events. 1stPage will not be liable for delays, failures, or lack of availability caused by Internet outages or third-party systems outside our control, including Amazon and AWS.

6.3 Support. We provide customer support via email at support@1stpage.com. While your subscription is active, we will use reasonable efforts to respond in a timely manner, generally within 1–2 business days. We do not guarantee any specific response or resolution time.

7. No Warranties

THE SERVICE (INCLUDING ALL CONTENT, DATA, MATERIALS, AND FUNCTIONALITY) IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1STPAGE DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE, ARISING BY LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT RESULTS SHOWN WILL BE ACCURATE OR RELIABLE, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Specific Data and Usage Disclaimer. We do not warrant or guarantee the accuracy, completeness, timeliness, or reliability of any data or insights provided. The Amazon data we retrieve is provided by Amazon; we are not responsible if it is inaccurate or incomplete. Computations and analytics are provided for informational purposes and should not be solely relied upon for critical business decisions without independent verification.

No Warranty on Outcomes. 1stPage does not guarantee any particular outcome in your Amazon sales or performance, including sales rankings, advertising ROI, or placement on Amazon’s first page. You are solely responsible for how you use the data and insights from the Service.

8. Limitation of Liability

8.1 Indirect Damages. To the fullest extent permitted by law, in no event will 1stPage or its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, goodwill, data, or use, arising from or related to your access to or use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.

8.2 Direct Damages Cap. To the extent any liability is not legally excludable, 1stPage’s total cumulative liability for all claims arising out of or related to these Terms or the Service is limited to the fees you paid in the twelve (12) months immediately preceding the event giving rise to the claim, or $100 if you have paid no fees. This limitation is cumulative and not per-incident.

8.3 Basis of Bargain. You acknowledge that 1stPage has offered the Service and set its prices in reliance on these disclaimers and limitations, that they reflect a reasonable allocation of risk, and that they form an essential basis of the bargain between us.

8.4 Exceptions. Nothing in these Terms limits liability for gross negligence, willful misconduct, or fraud; for death or personal injury resulting from our negligence; or any other liability that cannot be excluded under applicable law.

9. No Affiliation with Amazon; Third-Party Disclaimer

All product names, logos, brands, and trademarks mentioned in connection with the Service, including “Amazon” and related marks, are property of their respective owners. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amazon.com, Inc. or any of its subsidiaries or affiliates. Amazon has no responsibility or liability for the Service.

Amazon Data. 1stPage has no control over the content, accuracy, or completeness of information provided by Amazon and assumes no liability for errors or omissions in the Amazon data presented through our platform. If you notice a significant discrepancy between our data and Amazon’s, contact us and we will investigate.

The Service may contain integrations or links to third-party services or websites. We do not control them and are not responsible for their content or any damages you may incur from using them; your use of any third-party site or service is at your own risk and subject to its terms.

10. Indemnification

You agree to indemnify, defend, and hold harmless 1stPage LLC and its officers, directors, employees, agents, affiliates, and licensors from and against any third-party claims, demands, suits, or proceedings, and all related liabilities, damages, losses, fines, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service or your Customer Data; (b) your breach of these Terms or violation of any applicable law or regulation; or (c) your infringement or misappropriation of any intellectual property or other rights of any third party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree not to settle any such matter without our prior written consent.

11. Term and Termination

11.1 Term. These Terms are effective on the date you first accept them and continue until terminated. Your subscription term is monthly (or annual, if applicable) and renews automatically until cancellation or termination.

11.2 Termination by You. You may stop using the Service and terminate these Terms at any time by canceling your subscription and ceasing all use. Termination will not entitle you to any refund of prepaid fees, except at our sole discretion or if required by law.

11.3 Suspension or Termination by 1stPage. We may suspend your access or terminate these Terms upon written notice if: (a) you materially breach these Terms and do not cure within 10 days after notice, where curable; (b) we are required to do so by law or court order; (c) we discontinue the Service in its entirety; or (d) your use poses a security or legal risk to us or other users, or could adversely affect our systems or our relationship with Amazon. In egregious cases we may terminate or suspend immediately without prior notice.

11.4 Effect of Termination. Upon termination: all rights and licenses granted to you cease; you must stop all use of the Service; and we may delete or deactivate your account and associated data, though we may retain copies in backup or archival form for legitimate business or legal purposes. If we terminate your account other than for your breach, we will refund any pre-paid, unused fees covering the period after termination. Provisions that by their nature should survive termination will survive.

12. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Jurisdiction and Venue. Any judicial proceeding to resolve claims relating to these Terms or the Service will be brought in the federal or state courts of Delaware, USA, subject to the arbitration provision below. Both parties consent to venue and personal jurisdiction in such courts.

Arbitration. At our sole discretion, we may require you to submit any disputes to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Delaware law, conducted in English by a single arbitrator seated in Wilmington, Delaware. BY AGREEING TO ARBITRATION, YOU UNDERSTAND THAT YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. If you do not wish to agree to arbitration in advance, you must notify us in writing within 30 days of first accepting these Terms. Nothing in this section prevents either party from seeking injunctive or equitable relief to prevent infringement or misappropriation of intellectual property or proprietary rights.

13. Miscellaneous

13.1 Entire Agreement. These Terms, together with the Privacy Policy and any additional written agreements, constitute the entire agreement between you and us regarding the Service and supersede all prior understandings on the same subject matter.

13.2 Amendments. We may update these Terms from time to time, with notice to you and the date of the latest revision indicated at the top. Your continued use of the Service after the effective date constitutes acceptance of the changes.

13.3 Severability. If any provision is held invalid, illegal, or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

13.4 No Waiver. No failure or delay in exercising any right operates as a waiver of it. Any waiver must be in writing and signed by an authorized representative of 1stPage.

13.5 Assignment. You may not assign or transfer these Terms without our prior written consent. 1stPage may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

13.6 Relationship of Parties. You and 1stPage are independent contractors; these Terms create no partnership, joint venture, employment, franchise, or agency relationship.

13.7 Notices. We may send legal notices and communications by email to the address associated with your account, by mail, or by posting within the Service. Notices to 1stPage should be sent to legal@1stpage.com and via certified mail to: 1stPage LLC, 12175 Visionary Way, Fishers, IN 46038, Attn: Legal Department.

13.8 No Third-Party Beneficiaries. These Terms are intended for the sole and exclusive benefit of the signatories, except as expressly provided for the Indemnified Parties in Section 10.

By using the Service, you acknowledge that you have read these Terms & Conditions, understand them, and agree to be bound by them. If you have any questions, contact us at support@1stpage.com.